Privacy

We value privacy and collect only what’s needed to operate the service. This policy explains what we collect, how we use it, how long we keep it, and your choices.

What we collect

• Account data: email, password (hashed), and basic profile details you optionally provide.
• Service data: usage events (e.g., number of scans, token usage) needed for limits, billing, fraud prevention, and support.
• Content you submit for analysis: uploaded files, pasted text, or URLs. Files are processed to produce results.
• Technical data: server logs, error traces, and security telemetry used to keep the service reliable and secure. These are rotated and purged on a schedule.

Payments

We use Stripe to process payments. We do not store full card numbers on our servers. Stripe acts as an independent controller for payment data; their privacy policy applies to your payment information.

• Stripe Privacy Policy: https://stripe.com/privacy
• Stripe Services Agreement: https://stripe.com/legal

We store minimal references such as Stripe customer IDs, price IDs, subscription IDs, and payment intent/session IDs to manage your account and billing.

How we use data

• Operate and secure the service, enforce limits, and prevent abuse.
• Provide support and respond to inquiries.
• Improve features and reliability.
• Comply with legal obligations (tax, accounting, fraud prevention).

Data retention

• Scan results: Your past scan results (metadata and derived outputs) are retained for up to 5 days, after which they are automatically deleted. Original uploaded files are deleted after processing and are not available for preview later.
• Usage and billing: Usage and billing records are retained as long as necessary for accounting, tax, fraud prevention, and legal compliance.
• Support correspondence: Retained as needed to resolve issues and maintain service quality.

Your choices

• Access and update your account information from the Account page.
• Download, save, or screenshot your results before the retention window ends.
• Visit the account page to delete your account. Some records may be retained where required by law.

Contact

Questions about privacy? Reach us via the contact form.